What our customers say
Eva successfully led a high-priority program within my organization. With a very well-structured approach and persistence she managed this multi work-stream program and made sure to deliver the required results on time and in a really good quality. In close collaboration with the site leadership team and the Global Functions she drove the implementation of deliverables in parallel to ongoing operations.
Achievements & Results
Management of a project to re-establish FDA compliance for a production site
Baseline: A manufacturing site had gone through a very difficult FDA inspection, which ended with an extensive 483 report and almost resulted in a warning letter. The site was also placed on an accelerated inspection schedule. The site was slated for closure, but was still producing at capacity. In addition, a large percentage of employees had only temporary contracts.
Approach: As a first step, I set up a structured overall project. Activities that had already been started were integrated into this project. I paid particular attention to good prioritization and realistic sequencing of the various work packages in order to make the best possible use of scarce resources and to mitigate risks for the next inspection while at the same time commercial production continued..
Results: My tight project management resulted in an overall project plan that both made the activities and the critical path transparent to everyone and enabled alignment of these activities with ongoing day-to-day business. I regularly informed the steering committee about progress, milestones achieved, and also about identified conflicts or risks. For these risks, I proposed appropriate mitigation measures and implemented them with the team. The site subsequently passed the next FDA inspection and all previously objected issues were resolved. Subsequently, the project team was recognized for its work within the division.
Process optimization and reduction of the inventory value of cold chain products
Baseline: One production site, which manufactured products that had to remain within the cold chain, worked with an external cold storage facility for this purpose. This meant that refrigerated products were transported back and forth between the site and the warehouse, especially between the individual stages of the value chain. This resulted in long lead times, higher inventory values and a higher risk for the quality of the products.
Approach: Since the problem was not immediately obvious to everyone, I began to promote the idea that significant savings could be achieved in both lead time and inventory values through improved processes and greater physical proximity. I then launched a project that included a complete value stream mapping exercise, starting with goods receipt and ending with the global distribution of finished goods. The project team included representatives from the production plants involved, quality assurance, as well as global planning functions.
Results: Based on the results of the value stream mapping and the proposed process improvements, the project team was able to compile a very convincing business case for the construction of a new refrigerated warehouse. This refrigerated warehouse was subsequently built and is in operation today. In addition, the project led to an increased understanding of the overall process and improved cooperation between the employees of the different organizational units.
Introduction project portfolio management
Development and implementation of business processes to manage a project portfolio
Baseline: The department head "Strategy and Organizational Development" is new to the role. The organization struggles handling too many projects in parallel and priorities are not well aligned. In addition, key contributors are involved in too many initiatives at the same time.
Approach: I started by developing a new project portfolio management process as well as providing best-practise guidelines for project managers. To support this, we developed appropriate training materials and trained all involved employees in the new processes. Subsequently we made sure, that all projects would be executed based on the new processes and included into the portfolio. This newly created portfolio was then reviewed on a regular basis with the leadership team. Priorities were set based on the site strategy.
Results: The new process strengthened understanding within the organization on how the portfolio is managed and how it contributes to the realization of the strategy. The regular portfolio review led to full transparency and within two years, the number of projects was reduced by one third. Thanks to improved utilization of resources, efficiency in the projects as well as within daily operations was greatly improved.
Management of construction and commissioning of a new pharmaceutical production plant
Baseline: Took over project lead for construction and commissioning of a new API production plant (chemical & biological process steps); project was behind schedule and over budget.
Approach: Complete revision of the project mission & project plan; reorganization of the project team; stringent project management, regular team meetings, coordination and transparent communication with all stakeholders.
Results: Project back on track; production facility completed; full completion of IQ (installation qualification) and 80% completion of OQ (operational qualification); successful handover to production department.
Strategy (production site)
Development of a strategy for a large Pharma production site and alignment with the global manufacturing strategy
Baseline: A large Pharma production site, located in a high-cost country, with a very complex product portfolio and production equipment geared to large prodution orders. Future expecations are for small and flexible order sizes with short lead times. In addition, transfer of production to other countries is being considered.
Approach: Development of a new site strategy by analysing the current situation, identifying opportunities, creating a common vision and fortifying the new strategy via scenario planning. The new strategy comprised a concrete plan for activities within the site as well as the sites unique value proposition to be shared with decision makers.
Results: Today this production site continues to be one of the key sites within the company. New products as well as new technologies are actively transferred into this site.
Development of a global multi-site strategy for the packaging of pharmaceutical products
Baseline: The global manufacturing network comprised 20 sites for pharmaceutical packaging mostly supplying the local markets. These sites were part of the local country organization and had no direct reporting line into the global network. Overall cost was higher compared to other competitors due to a lack of harmonization and integration as well as redundancies in the network.
Approach: I started by compiling an end to end view of the network encompassing technologies, volumes, different manufacturing steps as well as supply chain. Based on this I developed different strategic scenarios how the network could be structured working together with a team of representatives from the different sites. These scenarios were then evaluated and the preferred scenario was translated into a strategy and long-term execution plan.
Results: This strategy «pack where you produce» developed 20 years ago is still at hand. The number of sites in the network was reduced and today's sites are focused on core competencies (technologies) and efficiently integrated into the global network.